We sell different types of coffee, including Single Origin Coffee, Blended Coffee, and Flavored Coffee. These are in varieties, including Hazelnut, African Espresso, Breakfast Blend, Blonde Espresso, French Vanilla, Pumpkin Spice, Caramel, Cinnabon, Tanzania, Ethiopia Natural, Peru, Uganda Sipi Falls, Bali Blue, and so on. You can click between the types to see the varieties under it. 

Some of our coffees already have the names of the country it’s specific to. Also, the product description of each page should contain enough information about the ingredients, country of origin, and related information. 

Single Origin coffees are coffee beans that are specific to one geographic origin. This may include a particular country, farm, region, estate, or cooperative. The single origin beans are not mixed with any other beans from any other group or location. 

Blended Coffees are those created by mixing multiple origins to get a desired flavor. These are used to get a particular taste that may not be gotten from using single-origin beans. 

Flavored Coffees are coffees that have been added with additional flavors to provide a taste that is beyond the natural flavors found in coffees. These may include flavors like French vanilla, Cinnabon, caramel, hazelnut, Mexican chocolate, and Pumpkin spice. 

Our coffees are Fairtrade certified. We commit to supporting sustainable and ethical practices. Our Fairtrade certification ensures that the coffee farmers and workers receive fair compensation, work in safe conditions, and contributed to environmental sustainability. 

Like any other coffee beans, we recommend that you store them in an airtight container in a cool, dark place and away from direct sunlight, moisture, and odors. This helps to keep them fresh. 

You can place an order by simply doing the following:

1. Locate the variety you want to order and click on it to arrive at the locating at the product description page. 
2. Select the size and Grind by clicking on the boxes provided on the page. 
3. Click on the “Buy with SHOP Pay” button if you are paying with SHOP Pay and follow the instructions that follow.
4. Click on the “Add to cart” button if you are paying with your credit/debit card. 
5. The items in your cart will be listed on the next page with a Check out button at the bottom. Click on it to proceed. 
6. Provide the necessary information on the checkout page, including your payment method, billing address, contact, and shipping address, then follow the instructions that come after. 

We process all orders immediately after we receive them. You can modify your order if we are yet to ship it out. You can request to modify your order by contacting us at koffigan898@gmail.com. We will let you know if it’s possible to modify your order at that time. 

Yes! We sell both retail and wholesale. If you need to order wholesale or bulk, reach out to us through the “Contact” section of the website. We will respond as soon as possible.

No, we currently do not offer custom packaging for wholesale and retail orders. However, we are constantly developing and may consider offering custom packaging in the future. 

No, our prices are exclusive of tax, shipping fees, and other additional costs. Taxes and any additional charges will be calculated and displayed to you on the checkout page (this does not include payment method charges and costs). 

Yes, we ship within the US to Canada, Europe, and other parts of the world – provided that our shipping carriers support your location and the product isn’t a banned commodity in your country. Please, proceed to the checkout page to see if your location is supported.

The delivery depends on the shipping location. Orders within the US take between 3 to 5 business days to process and additional 1 to 5 days to deliver it. International orders may take up to 15 days after notice of shipping to get to the destination. You can check on the USPS website to know about your shipping location. You can also learn more about shipping and delivery by reviewing our Shipping Policy. 

No, we do not offer free shipping. Please, see the shipping cost on the checkout page.

We use both the USPS and UPS depending on the weight and size of your order and your shipping location. While the USPS is suited for smaller orders, the UPS is best for large orders. 

After your order is shipped for dispatch, the tracking information will be sent to your email address. You can use this tracking information to check the progress of your order.

We accept the major credit/debit cards, including Visa, Mastercard American Express, and Discover, as well as SHOP Pay and Google Pay. You can see the accepted payment methods on the checkout page. 

We care about your security. When you submit your payment method information on the website, you are submitting directly to our third-party payment processors (Shopify or Google). They have the required security measures to secure your payment method from unauthorized access and use. 

You can cancel your order at any time – provided that we are yet to send it out for dispatch. We attempt to process and ship all orders immediately after we receive them. So, if your order has been shipped out, cancellation will be unavailable. Therefore, we employ you to be sure before hitting the order button. 

We do not offer refunds or exchange for dissatisfaction. We will offer refunds or exchange if your order (or an item in it) is missing, damaged in transit, or the wrong one. And you must make a request within 2 days after delivery. You can learn more about refunds by reviewing our Refund Policy

No, we do not offer personalized messages or gift wrapping.